EPTM THERMAL BALACLAVA

All orders are processed and shipped within 24 hours. Orders placed on Friday through Sunday, or during a US Federal Holiday will be processed within 24 hours but shipped out on the next business day.

There are two carriers choices at checkout with multiple service options. Transit time will vary depending on carrier and service selected:

• UPS®
• UPS 2nd Day Air®
• UPS Next Day Air®
• UPS® Ground
• UPS® Standard

• USPS
• First Class Mail
• Parcel Select Ground
• Priority Mail
• Priority Mail Express

If you have any additional questions about our shipping process please email us at info@hypelfg.com.

We accept returns for up to 30 days after receipt of your purchase. Return items must be sent back in their original packaging, with store tags attached. Sorry, but we cannot take back intimate items including underwear, swimwear, or bodysuits.

To send an item back to us, please enclose the invoice which arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance, as we cannot be responsible for lost return shipments. You are also responsible for the return shipping fee.

All returns must be sent to our retail location:

HYPE 2700 MIAMISBURG CENTERVILLE RD., STE# 222 DAYTON, OH 45459 USA

Once we receive your return package, please allow 1-2 days for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.